Receipt

A "delivery note and receipt" will be The receipt will be included with the product. If necessary, please fill in your name
in the designated field before using.

The handling of receipts is depending on the payment method as follows.

・ Cash on delivery
The receipt issued by the delivery company when the product is delivered is the official receipt.
You can use the "delivery note and receipt" that comes with the product as a certificate of the contents of the sale.

·convenience store
The receipt issued by the convenience store or the payment storage company at the time of payment is the official receipt.
You can use the "delivery note and receipt" that comes with the product as a certificate of the contents of the sale.

・ Payment methods other than the above
Please fill in the address in the designated field of the "Invoice and Receipt" included with the product and use it as a receipt.
The receipt issuance date will be the "shipment date".

* In order to prevent double issuance of receipts at HMV & BOOKS online, handwritten receipts cannot be issued when using cash on
delivery or convenience stores.


Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.