Can I Track My Order After it has been Shipped?

Yes - if you click on the Track Orders option in My Account you will see a button alongside each order number. If you click on this, a new window will open. If you then enter the Invoice Number for that order (it's in the column next to the button that you just clicked) you will see the latest shipping status for your order.


Customers also refer to the folloing page.
・ Is it Possible to Pick Up My Order at a Physical HMV Store?


Has your problem been resolved?
・ Yes, it was resolved.
・ No, I still need help and cotact Customer Service.